SHEIKH KHALIFAH MEDICAL CENTER
Dhabi, United Arab Emirates
The Shaikh Khalifa Medical Center (SKMC) is a modern, acute
care institution that opened in late February 2000. Services are provided
through an in-patient facility and a large, out-patient specialty clinic. The
facility's mandate is to provide secondary and tertiary care to the citizens
of the United Arab Emirates (UAE). SKMC is under the direction of the Office
of His Excellency Sheikh Hamed Bin Zayed Al Nahyan who oversees a body
established by the government of the Emirate of Abu Dhabi to guide improvement
in health services within the Emirate. In the recent past, citizens of the UAE
often traveled out of country to the UK or the USA for health care. However,
with the opening of SKMC, more services and complex care can be provided
within the country.
Staff members are recruited internationally. A large
proportion of senior staff members come from Canada and other Western nations
such as the US, UK, Australia and South Africa. Other countries well
represented among our staff include the Philippines, India, and a variety of
Middle Eastern nations.In January 2002, SKMC underwent a process of hospital
accreditation. The Canadian Council on Health Services Accreditation (CCHSA)
provided the survey. The standards to measure the care provided within SKMC
are the same as those used by the CCHSA to accredit similar Canadian
hospitals. We are proud of the fact that SKMC received a three year
accreditation award - the highest award given to hospitals.
PROGRAMS AND SERVICES
SKMC is an acute care hospital with 223 beds presently in
operation. Next door to the inpatient facility is a large, multi-disciplinary
outpatient clinic, with the primary purpose to provide specialist
consultations on a referral basis and to allow ongoing care. Emergency
services are provided through a busy department, efficiently designed and
staffed by consultants in Emergency Medicine. The equipment is modern and
up-to-date and comparable to that of most North American facilities.Recently,
programs in Primary Care (i.e., family practice) and Home Care were initiated
on a trial basis.
The Major Departments at SKMC include:
With in these departments a wide variety of patient services
and programs are offered. If you have a field of specialty, ask questions of
your recruiter to ensure that the same specialty is practiced at SKMC.
Because the need for staff varies in certain departments (due
to vacancies, annual leave, etc.) new staff may need to be reassigned upon
arrival. For example; it may be necessary to reassign a nurse who was arriving
to work on a medical unit, and place the nurse in the Outpatient Clinic. Every
attempt is made to minimize the need for reassignment and to maximize the
match between staff members' skills and current vacancies.
SKMC is a relatively new organization. Therefore, as a
"start up", it is undergoing a great deal of growth and change. It
is a dynamic atmosphere and for people who come here from very well
established organizations, this work environment can be challenging.SKMC has a
large, multi-cultural workforce with varying levels of responsibility and
therefore, varying levels of compensation for positions within the
organization. This multi-level staffing system, where compensation is based on
one's country of origin is not uncommon in the Middle East. Staff members try
to foster harmony in the workplace, among and between the different cultures
and backgrounds of SKMC employees.
With a diverse workforce that has different needs, it is often
difficult to take a customized approach to best meet those needs. Therefore,
in considering whether employment at SKMC is attractive, we encourage you to
make up a list of what is most important to you (i.e., the characteristics of
a work place and the specific job that you most enjoy).
In recognition of the fact that we work and live in a Muslim
country, staff members are asked to adapt to the cultural norms and values of
the country. This includes the wearing of appropriate apparel in the
Male Staff Members
Female Staff Members
The SKMC hospital dress code is applicable at all times (even
when you are off duty and chose to come to the hospital). It also applies to
visitors that may accompany you or meet you at the hospital. For those staff
that are required to wear a uniform, these are provided and laundered free of
HOUSING FOR SKMC EMPLOYEES
Please note: Employees on a single status contract
will be in shared accommodations with other SKMC employees of the same sex.
All SKMC housing is furnished with essential articles. These
items might not be to every person's liking or unique tastes, but are
certainly adequate. The list below provides a brief description of the
furniture, appliances and equipment in the SKMC apartments:
When you arrive, a "Welcome pack" with a few
essential items (e.g., toilet paper, tea, juice, fruit, etc.) will be left for
you in the apartment. There are nearby stores where you can get additional
supplies in the next day or so.
This is the complex where the Category I & II staff has
their accommodations. Apartments are 1, 2 or 3 bedrooms. Apartments are
allocated on the basis of the employee's contract (i.e. married or single) and
the level of their position (e.g. Manager, Director, etc.). Those on single
status contract will most likely be in a shared 2 or 3 bedroom apartment. The
layout and furnishings of the apartments are acceptable to most staff.
Depending on the floor the apartment is on, there are varying levels of day
Corniche Towers comprises four individual apartment buildings
located between 32nd Street and 30th Street, about ½ a block from the
Corniche (a walkway that stretches for several kilometers along the water).
The four apartment blocks each have 20 stories. There is a security guard in
each block (on a 24 hour basis). A gym with fitness equipment is located in
Block B. There are shops, bakeries and cafes nearby as well.
The Al Amri Building
This is the complex where SKMC's Category III staff members
are accommodated. It is located along Old Airport Road. The building is a
single complex of 15-stories. All flats consist of well furnished 3
bedroom/3-bathroom apartments that are shared between 6 people. Security is
provided on a 24-hour basis. Several small grocery stores can be found nearby,
one of which is located right, beside the building. It has a variety of goods
that can be ordered by phone and delivered to the building.
The Defence Road Building
This is the complex where SKMC's other category III staff are
accommodated. It is located very close to Al Wehda Playground. This single,
15-story building and all flats consist of well furnished 2 bedroom/2-bathroom
apartments that are shared between 2 people. Security is provided on a 24-hour
basis. Around this building are several newly opened shops that sell a variety
of goods. As well, nearby there are medical centers and a mosque. Groceries
(including phone cards) can be home delivered via telephone in a matter of
Employees in all SKMC provided housing complexes are
responsible for paying utilities (gas, electricity, water, cable for TV),
which are deducted from their monthly pay cheque. These amounts are reasonable
and are calculated on the basis of the type of apartment (one bedroom,
multiple bedrooms) and the type of accommodation (shared accommodation versus
Telephone and computer services
Each SKMC apartment is provided with one phone line that is in
the name of Inter-Health Canada Limited. This phone line allows incoming calls
and outgoing local calls. If an additional phone line is required or if the
employee wishes to get a phone line that will allow them to make long distance
calls, it is the responsibility of the employee to arrange and pay for this
through the local telephone company, Etisalat.
To make long distance calls you can use a "phone card'
which can be widely purchased throughout the city (for 30 AED). The phone card
lasts a specific length of time, depending on which part of the world you are
calling and the day/time of the week. Unfortunately, there is no warning to
indicate that time is up on your phone card, so you can be cut off in mid
sentence when talking to
friends, and family. In addition to phone cards, employee can
also look into purchasing a mobile phone and arranging to make long distance
calls on that phone.
For those staff members that have arrived from Canada, there
is a service through Bell Canada called Canada World. It allows you to call by
using a Bell Calling Card, with long distance callsthat will be invoiced to
your credit card. For more information on Canada World you can check the
A similar type of long distance arrangement may exist with
telephone companies in your country or origin. It might be wise to investigate
before coming to Abu Dhabi.
Internet services can also be arranged for people with a home
computer. The local phone company, Etisalat, also handles these. There is a
one-time hook up fee and then a monthly fee based on the amount of Internet
There is no home delivery of mail in Abu Dhabi. The most
reliable and accessible place to get your mail (due to the hours of operation)
is the SKMC mailroom. All employee mail comes in to the SKMC mailroom and is
sorted either by department or by employee name. The mailroom also receives
parcels, courier and faxes for SKMC staff members.